The North Coast Surgery Center management team shares in the high quality commitment to our patients. In addition, we extend our commitment to their family and friends in providing a comfortable environment as well as consistent communication. We commit to the physicians by providing a skilled healthcare team and an efficient work environment. To our healthcare team we commit to providing a positive work environment, surgical training, education, and consistent communication.
Our Leadership Team
CEO: Kallen Hoover, MSHA, MBA
Medical Director: Robert Pendleton, MD, PhD
Anesthesia Director: Erin Heinle, MD
Director of Nursing: Brittney Grayson, RN
Business Office Manager: Arlene Shatzer
To care for patients, serve physicians, and improve healthcare in America.
|Clinical Quality||We are committed to outstanding patient care and clinical outcomes.|
|Integrity||We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say.|
|Service Excellence||We seek to exceed the expectations of patients, physicians and each other in everything we do.|
|Teamwork||We work together, helping and supporting one another to make our Centers, Departments and all of SCA Health successful.|
|Accountability||We take complete, personal responsibility for our actions and commitments.|
|Continuous Improvement||We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights.|